Introduction
At Tyche Immigration Services, we understand that your privacy is important to you. We are committed to meeting your expectations and will comply with all applicable privacy and data protection legislation in relation to your personal information and sensitive information.
We also know you love the small print, but here’s a summary of how we protect your privacy:
1. We only collect what we need to help you with your request or provide you with information that you ask for, personalizing it to your interests.
2. We won’t hang on to your information. If we don’t need it, and you don’t want us to keep it, we’ll delete it.
3. We want you to understand everything we do with your information, so we’ll try our best to explain with no nonsense.
4. No surprises — you decide what and how you hear from us.
5. That goes for everyone. We do not pass your information to third parties for marketing purposes without your knowledge.
The rest of this policy provides you with more detail of our privacy and personal information handling practices.
Who we are
Tyche Immigration Services is a global organisation that assists individuals to study overseas and provides German language classes. This requires us to collect personal information from you.
Our website address is: https://tycheimmigrationservices.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
iNTERNATIONAL EDUCATION INFORMATION, ADVICE AND COUNSELLING
The services we offer to help you study overseas include counselling, application assistance, visa assistance, German language testing and training, student exhibitions and seminars.
If you register on our website
https://tycheimmigrationservices.com or register to participate in an event we will collect personal information such as your name, email address, contact details, country of residence, nationality, preferred study destination, and when you intend to study.
If you enquire about study opportunities directly with our team, or we assist you with your application to study, we may also request additional information such as education qualifications, employment history, occupation, areas of interest and professional memberships, copies of documents as proof of identity – e.g. copies of passport, proof of citizenship or photographs, marital status and how you will fund your studies. We may also request sensitive information about you such as racial or ethnic origin (from information on your country of origin), and/or your health or medical information (e.g. from a medical examination required for your visa application for a German visa).
Collecting your personal information allows us to:
assist you to pursue the opportunity to undertake studies in an education institution outside your home country;
provide you with relevant information on your study options;
present you as a candidate to your preferred institutions across all education sectors, which are seeking to recruit international students who want to study in Australia, the United States, the United Kingdom, the Republic of Ireland, Canada or New Zealand or Germany.
assist you to further your career after completing your studies at an overseas education institution;
provide opportunities to participate in projects/programs as consultants;
provide opportunities to provide feedback and testimonials on your experience
inform and provide students, institutions and other clients of developments in the services we provide (including events and opportunities to participate in projects/programs);
conduct research for statistical, analytical and training purposes;
manage our internal business operations and events; and
respond to your questions.
Visa Application Services
We provide visa application services for Australian visas including guiding you through the application process and helping you prepare the necessary documents for your nominated visa application. These visa application services not only cover visa applications required for study, but also post-study work visa, permanent residency or Blue Card visa.
Who we share your data with and How long we retain your data
If you leave a comment, the comment and its metadata are retained for 5 years. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We take reasonable technical and organisational measures to protect the personal information we hold against interference, loss, unauthorized access, use, modification or disclosure, and other misuse.
The steps we take include:
maintenance of computer technology, people and process-based security measures for example firewalls, network security configurations, encryption, use of passwords and other appropriate measures where information is held in electronic form;
regular updates to security systems and configurations to protect our systems from malicious activity;
restriction of access to data to only those staff that need access to carry out our business activities;
training and ensuring that all our employees are required, as a condition of employment, to treat personal information held by us as confidential.
However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect personal information before it reaches us.
Retention
When the personal information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy.
Your Rights
You have the right to seek access to any of your personal information held by us unless there is a valid reason under the Privacy Act or Data Protection Act for us to withhold the information.
Valid reasons include:
We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or
Giving access would reveal evaluative information generated within us in connection with a commercially sensitive process.
If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records.
Right to erasure
At your request, we will remove all the data we have for you which we are not required legally to retain.
Right to restrict processing
You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are being updated.
Right to withdraw consent
For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us, or by contacting
[email protected]
Right to object
You can object to the processing of your personal data.
Right to not be subject to automated decisions and profiling
None of our processing activities are purely automated and no decisions are made without human intervention. There are instances where we process data to analyse or predict behaviour but we will ask you for explicit consent when this processing will involve your personal data.
Right to data portability
If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.
Making a request
Requests for access or correction to your personal information or other privacy rights described above should be addressed to
[email protected] . All requests will be responded to in writing within a reasonable period of time. As part of this process we will verify the identity of the individual requesting the information prior to providing access or making any changes. If we cannot fulfill your request, we will respond provide you with an explanation.
